How to Fix Err_Name_Resolution_Failed Error

Google Chrome users enjoy smooth and faster browsing, but seldom, they encounter some errors. One of them is “Err_Name_Resolution_Failed” Error. When this error occurs, you are unable to open web pages. You cannot access the internet anymore. Every time you try to access any website, it shows you the same error every time. Even that restart the PC does not get you rid of this error. Well! Let me explain that there are various reasons for this problem. But the most common reason for this error is a disturbed socket setting in your Windows. It is may be due to a virus or malware. Let’s see what solutions you can try to fix this error.

Solution # 1: Windows’ Socket Reset (Most Working Solution)

You need to reset the settings of Windows’ socket of your system’s TCP/IP stack while using the Command Prompt.

  • Press “Windows + R” keys to open the Run box. Type here “cmd.exe” and press Enter.
    cmd.exe in Run box

(Some users type only “cmd” and press Enter. It is an incorrect way to open “Command Prompt Administrator.” You need to type “cmd.exe” to open Command Prompt as an Administrator. Otherwise, you cannot proceed)

  • In Command Prompt, type “netsh winsock reset” and press Enter.
  • It will reset the current settings of the Windows’ socket, and you need to restart the system to make the reset settings effective.
    Reset Win socket

Solution # 2: Reinstall the Browser

If you can see the error is occurring only in Google Chrome and other browsers are working well, you need to reinstall your browser. Just uninstall the current version of Google Chrome and reinstall it by using the following guide.

  • Open “Control Panel” and select “Uninstall a Program” from the “Programs” category.
    Control Panel Content
  • It will take you to the list of installed programs. Look for Google Chrome in the list and select as you find it. Now click “Uninstall” option above the list.
    uninstall browser
  • Reinstall Google Chrome from its official website. Not only Google Chrome, but always download every software from trusted sites to avoid such errors.

Solution # 3: Delete Extensions

There may be some corrupt extensions attached to your browser that are interfering its access to the websites. That’s why delete extensions to get rid of this error.

  • Select the “Customize and Control” button at the top right corner of your browser.
    Customize and Control in Browser
  • Click the “More Tools” option in the drop-down list and select “Extensions” from its contextual menu.
    Extensions in More Tools
  • On Extensions’ page, uncheck “Enable” option before the extension you want to delete and then click the “remove” icon that appears before it. The screenshot below shows it well.
    Uninstall Corrupt extensions
  • Now close the browser and reopen it. See if you have fixed the error.

Solution # 4: Add an Alternate DNS

Maybe the current DNS configuration is creating the error. Therefore, you need to add an alternative DNS server setting.

  • Select “Control Panel” from the Start menu.
    Start menu Programs
  • Click “Network and Internet” category from here.
  • Now select “Network and Sharing Center” category from the next menu.
  • Here, you will see “Change adapter settings” in the left pane. Choose this option to move ahead.
    Network and Sharing Center menu
  • You will see all of the network connections here. Right-click the active network connection and select “Properties” from the list.
    Active Network Properties
  • Once you are in the Properties window, click “Internet Protocol Version 4 (TCP/IPv4)” and select “Properties” tab.
    IPv4 Properties
  • Now check the “Use the Following DNS server addresses” option and type “” in the “Preferred DNS Server” option. Type “” in the “Alternate DNS server” option and select “OK” to save it.
    Change DNS server addresses

Solution # 5: Renew IP Configuration by Using Command Prompt

Seldom, the present IP configuration is corrupt, and this faulty IP setting is causing the “Err_Resolution_Failed” error. So, renew it by following the steps below.

  • Press “Windows + R” keys. When the Run dialogue box launches, type “cmd.exe” and press Enter.
    cmd.exe in Run box
  • You will see “Command Prompt Admin” window. Type here “ipconfig /flushdns” and press Enter.
  • It will remove the DNS Resolver Cache memory of the current IP settings.
  • Now type “ipconfig /registerdns” and press Enter. It will register the DNS resource records for each of the network adapters of your system.
  • Now again type “ipconfig /release” and press Enter to release the IP configuration.
  • Once again, type here “ipconfig /renew” and press Enter to reset the IP settings.
    flush the current dns
  • Now reboot the system and check if the internet is accessible.

Solution # 6: Reset Chrome Settings

The defective settings of your browser can be a major cause to create this irritating situation. You need to reset the browser to remove the current configuration.

  • Open “Google Chrome” browser and type in the address bar “chrome://settings/resetProfileSettings” without inverted commas and press Enter.
  • There will appear a window with the “Reset browser settings” option on your screen. Here, click the “Reset” option at the bottom to reset the search engine. Once you finish the resetting process, close the browser window and reopen it. Check to access any site and see if you can access it now.

Solution # 7: Run Antimalware Scan

The obvious fact is that there is any malware on your system that has infected your browser’s access to the sites. So, you need to run an antimalware scan to fix the malicious malware.

  • Malwarebytes is one of the best antimalware tools. You can download it from here.
  • Just click the “Scan” option to run the scan and let it handle the rest of the things by itself.
    Antimalware Tool
  • You will see it is faster in detecting and fixing the malware as compared to some other antimalware tools.

Solution # 8: Turn Off Antivirus Program

Remember! The Windows socket setting cannot be defective automatically. It is mainly due to the antivirus program. So, if you are using any antivirus program, just turn it off.

  • Go to the Taskbar and click on the “Notification Tray” to view the icons list for a quick launch. Here, you will see the antivirus tool’s icon.
    Antivirus Tool Icon in Task bar
  • Right-click on the Antivirus tool and select “Disable” from the list. It depends on you for how long you want to disable it. In some antivirus programs, you cannot find the “Disable” option. If it is so, you can uninstall it and download another trusted antivirus later.
    Disable AVAST shields control
  • Now you need to reboot the system to apply the changes. I hope you have fixed the error successfully.

Solution # 9: Run System Files Checker Utility

There may be some corruption in the system files that is causing this error. You can fix it by using the “System Files Checker” tool in Command Prompt (Admin)

  • You need to open “Command Prompt Admin” (Press “Windows + R” keys to open Run. Type “cmd.exe” to launch Command Prompt Admin)
    cmd.exe in Run box
  • Now type here “sfc /scannow” and press Enter.
    System File Checker Results
  • While the System File Checker tool is verifying the system files, do not close the Command Prompt window. Once it completes the scanning process, it will detect and repair the damaged system files automatically.
  • Now reboot the system to complete the repairing process, and that’s all. Now open Google Chrome and try to access the same website to check whether it works now or not. I am sure it will work this time.

Solution # 10: Power Cycle the Router

You need to power cycle the router or modem. It does not mean to reboot it only. Follow the steps below to do so.

  • Switch it off.
  • Disconnect the power supply cable from the device.
  • Wait for a few minutes.
  • Now plug in the power cable and then turn it on.
  • That will fix temporary networking errors.

That’s it, guys! This is what I could provide you with. Now it is your turn to leave your comments to let us know which solution worked to get you rid of this error.


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